Privacy Policy
Last updated: August 2026
Joz Joz Adventures ("we", "us" or "our") is a charter and travel company based in Madagascar. This Privacy Policy explains how we collect, use and protect the personal information you share with us when you use the contact form or booking form on our website, jozjozadventures.com.
By submitting a form on our website, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We only collect personal information that you voluntarily provide to us through the forms on our website. We do not collect information through cookies, tracking pixels or any other automated means.
Contact Form When you submit an enquiry through our contact form, we collect:
Full name
Email address
Phone number
Your message
Booking Form When you submit a request through our booking form, we collect:
Full name
Email address
Phone number
Proposed travel dates
Trip and charter details (such as destination, number of guests and itinerary preferences)
We do not collect payment information, identity documents or any sensitive personal data through our website.
2. How We Use Your Information
We use the information collected from our forms to:
Respond to your enquiries
Process and manage your booking requests
Communicate with you about your trip, including confirmations, changes and logistics
Improve our services and customer experience
Meet any legal or regulatory obligations
We do not use your information for automated decision making or profiling, and we do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your personal information on the basis that it is necessary to respond to your enquiry, to take steps towards entering into a booking with you, or because you have given us your consent by submitting a form on our website.
4. Sharing Your Information
We do not share your personal information with third parties, except where necessary to:
Fulfil your booking (for example, with accommodation partners, boat charter operators or local guides directly involved in your trip)
Comply with a legal obligation or valid request from a public authority
Protect our rights, property or safety, or that of our guests
Any third party who receives your information for these purposes is only given what is necessary to deliver the relevant part of your trip.
5. Data Storage and International Transfers
Our website is hosted with a hosting provider based in South Africa, and form submissions may be processed and stored on servers located in South Africa. Where your information is transferred internationally, we take reasonable steps to ensure it continues to be protected in line with this policy.Many of our clients are based in South Africa. Regardless of where you are submitting a form from, your information is handled in accordance with this policy and applicable Malagasy data protection law.Our website is hosted on a private server, and form submissions may be processed and stored on servers located outside Madagascar. Where your information is transferred internationally, we take reasonable steps to ensure it continues to be protected in line with this policy.
Many of our clients are based in South Africa. Regardless of where you are submitting a form from, your information is handled in accordance with this policy and applicable Malagasy data protection law.
6. Data Retention
We retain the personal information collected through our forms only for as long as necessary to respond to your enquiry, manage your booking and any related travel, and meet our legal and accounting obligations. Once this is no longer necessary, we securely delete or anonymise your information.
7. Data Security
We take reasonable technical and organisational measures to protect the personal information you share with us from loss, misuse, unauthorised access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under Malagasy law on the protection of personal data (Law No. 2014-038), and subject to applicable legal requirements, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where applicable
Withdraw your consent at any time, where processing is based on consent
Object to how your information is being used
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our website and forms are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Joz Joz Adventures [info@jozjozadventures.com]
